Privacy & Cookie Statement
PrintFix is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
PrintFix may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/04/2018.
What we collect
(a) information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;
(b) information that you provide to us for the purpose of registering with us (including your name, email address, telephone number, postal address, and company details);
(c) any other information that you choose to send to us.
The statistical data will not be used to identify customers and will not be linked to a customer’s information that has already been disclosed to us.
(d) We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online;
(e) We will not sell or distribute your details to any third parties
(f) We comply with the Information Commissioner’s Office requirements.
Links to other websites
Our website may contain links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will comply with any customer’s request to discard their telephone number, e-mail address and postal address, in line with the Information Commissioner’s Office implementation of UK government decisions.
To request this please e-mail us using the form on our website.
What we do with the information we gather
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send you email notifications which you have specifically requested;
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
International Data Transfers
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure servers.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password.
You may instruct us to provide you with any personal information we hold about you in line with the new GDPR Regulations valid 25th May 2018.
Updating Your Information
Please let us know if the personal information which we hold about you needs to be corrected or updated
The purpose of our cookies is to make the website function correctly, to personalise the website to your preferences, and to collect information about your visit which will help us improve the website in the future. We never collect information that could identify you, or pass information to any third parties.
You can normally visit this website without identifying who you are or revealing any information about yourself. However, cookies are used to store small amounts of information on your computer, which allows certain information from your web browser to be collected. Cookies are widely used on the internet and do not identify the individual using the computer, just the computer being used. Cookies and other similar technology make it easier for you to log on to and use our website during future visits.
By using and browsing this website, you consent to cookies being used. If you do not consent, you must disable cookies in your browser or refrain from using the site.
Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one.
General Data Protection Regulation (GDPR) Policy Statement
When you make contact with PrintFix, either via the website contact form, by email or by phone, PrintFix collects and uses personal information submitted (such as name, address, telephone number and email address) in order to effectively respond to your enquiry. By submitting an enquiry you understand and agree to the statements below:
PrintFix holds and processes personal information submitted for the purpose of responding to that contact, whether it be from an existing customer or prospective customer. Systems used to hold this information are either web-based and accessed via secure passwords or held on internal systems located in locked premises also with password controlled access.
PrintFix, acts as a data controller and respects the privacy of individuals and conforms to the applicable laws and regulations on the use of personally identifiable data.
PrintFix operates practices and procedures to protect all data submitted and held, protecting it from disclosure, loss, alteration and other inappropriate use.
After submitting Personal Information to PrintFix, any individual has the right to request the termination of any or all communications from us and the removal of personally identifiable data. In removing data, we reserve the right to maintain minimal information required to ensure that no further contact is made.
PrintFix will never sell, exchange or in any way pass on personal information to another party, unless there is a need to do so to complete agreed commercial work or required to do so by a court of law.
In accordance with UK laws, you may request access to view what information is being held. Please contact us with any concerns.